Terms of Service

These Terms of Service ("Terms") govern your access to and use of brightreelsmedia.online (the "Site") and the services offered by BrightReel Media ("BrightReel," "we," "us," or "our"), operating at the domain brightreelsmedia.online. By using the Site or engaging our services, you agree to these Terms.

1. Who we are

BrightReel Media produces AI-generated video content and provides social media growth services for businesses, primarily in the spa/wellness and property/housing industries. We can be reached at hello@brightreelsmedia.online.

2. Our services

Services offered through the Site may include: scripted and AI-generated video production, voiceover and editing, social media scheduling and publishing, and related growth consulting. Specific deliverables, timelines, and pricing for client engagements are agreed separately (e.g., by email or a signed proposal) and are not established by these Terms alone.

3. Affiliate disclosure

Affiliate relationships do not influence the independence of our video production or social growth work for clients — commissioned recommendations are limited to clearly marked affiliate pages.

4. Third-party products & medical/health disclaimer

Any health, wellness, or supplement products referenced or linked from this Site (including on our affiliate pages) are sold by independent third parties. We do not manufacture, control, or guarantee these products. Statements about such products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement, treatment, or wellness regimen, and before disregarding professional medical advice.

5. No guaranteed results

Video and social media performance (views, followers, bookings, leads, or sales) depends on many factors outside our control, including platform algorithms, market conditions, and your business's existing reputation. We do not guarantee specific growth metrics, rankings, or revenue outcomes from our services.

6. Acceptable use

You agree not to use the Site to: violate any law; infringe on the intellectual property or privacy rights of others; upload malicious code; or attempt to gain unauthorized access to our systems.

7. Intellectual property

Unless otherwise agreed in writing for a specific client engagement, all video templates, site content, branding, and production systems remain the property of BrightReel Media. Final deliverables produced for a paying client under a specific agreement are licensed or transferred as set out in that agreement.

8. Third-party platforms

Our services may involve publishing to third-party platforms (such as TikTok, Instagram, YouTube, or Meta properties). We are not affiliated with, endorsed by, or sponsored by these platforms. All trademarks belong to their respective owners. Your use of those platforms remains subject to their own terms.

9. Limitation of liability

To the fullest extent permitted by law, BrightReel Media and its owners/operators are not liable for any indirect, incidental, consequential, or special damages arising from your use of the Site, our services, or any third-party product or affiliate offer linked from the Site. Our total liability for any claim arising from a paid engagement is limited to the amount you paid us for that engagement in the preceding three months.

10. Disclaimer of warranties

The Site and its content are provided "as is" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or non-infringement.

11. Termination

We may suspend or terminate access to the Site for any user who violates these Terms. Either party may terminate an ongoing service engagement per the terms of that specific agreement.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which BrightReel Media is established, without regard to conflict-of-law principles, unless otherwise required by applicable local consumer protection law.

13. Changes to these Terms

We may revise these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms can be sent to hello@brightreelsmedia.online.