Privacy Policy — BrightReel Media

BrightReel Media ("BrightReel," "we," "us," or "our") operates brightreelsmedia.online (the "Site") and provides AI-generated video production and social media growth services, along with affiliate product recommendations. This policy explains what information we collect, why, and the choices you have.

1. Information we collect

We collect information in the following ways:

Category	Examples	Source
Contact information	Name, email address, business name, phone number	Submitted directly by you via email, contact forms, or booking requests
Business information	Business name, industry, public website/social profiles	Provided by you, or gathered from publicly available sources when we research prospective clients
Usage data	Pages visited, referring URL, browser type, approximate location, device type	Collected automatically via server logs and analytics tools when you visit the Site
Communication records	Emails you send us, replies to outreach emails, unsubscribe requests	Generated through your interactions with us

2. How we use information

To respond to inquiries and provide requested services or sample content
To identify and contact businesses who may benefit from our services via email outreach
To operate, maintain, and improve the Site
To measure which content and campaigns perform well, using aggregated analytics
To comply with legal obligations and enforce our Terms of Service

3. Cold outreach & business contact data

As part of our service, we identify businesses that may be a good fit for AI video production and may contact them by email using publicly available business contact information (such as a published business email address). We do not purchase harvested consumer email lists, and we do not scrape data from sources whose terms of service prohibit it.

Every outreach email we send includes our sender identity, a way to reply directly to a person, and a working one-click unsubscribe. Unsubscribe requests are honored promptly and we will not knowingly email that address again for marketing purposes.

4. Cookies & tracking technologies

The Site may use cookies, pixels, or similar technologies for analytics (understanding how visitors use the Site) and, on affiliate pages, to track referrals for commission purposes. See our Cookie Policy for details on what is currently active and how to control it.

5. Affiliate links

Some pages on this Site contain affiliate links. If you click one and make a purchase, the third-party retailer or their affiliate network may set a cookie or use a tracking parameter to attribute the sale to us. We do not receive your payment information from these transactions — that is handled entirely by the third-party retailer.

6. How we share information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site, send email, or process video (e.g., hosting, email delivery, and AI production tooling providers), bound by confidentiality obligations
Affiliate networks, solely to the extent needed to attribute a referral
Legal or regulatory authorities, if required by law

7. Data retention

We retain contact and communication records for as long as needed to provide services, respond to inquiries, and meet legal or accounting obligations, after which they are deleted or anonymized. Unsubscribe records are retained indefinitely to ensure we honor your opt-out.

8. Your rights and choices

Unsubscribe: Use the link in any marketing email, or email us directly, to opt out of future outreach.
Access & deletion: You may request a copy of the personal information we hold about you, or request its deletion, by emailing us at the address below.
EU/UK/California residents: Depending on your location, you may have additional rights under GDPR, UK GDPR, or the CCPA/CPRA, including the right to know, correct, delete, or restrict processing of your personal information, and the right to non-discrimination for exercising these rights. Contact us to make a request.

9. Data security

We use reasonable technical and organizational measures — including encrypted connections (HTTPS), access controls, and firewalled infrastructure — to protect information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

The Site and our services are directed at businesses and business owners, not children. We do not knowingly collect personal information from anyone under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date above. Continued use of the Site after changes constitutes acceptance of the revised policy.

12. Contact us

For privacy questions, access/deletion requests, or to unsubscribe, contact us at privacy@brightreelsmedia.online.